Privacy Policy
How we collect, use, and protect the information you share with us.
Last updated: June 17, 2026
Snelgrove Ice Cream ("Snelgrove," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, place an order, sign up for our newsletter, or contact us, and how we use and protect that information.
Information We Collect
Information you give us
- Contact details such as your name, email address, phone number, and mailing address.
- Order and payment information when you purchase products or catering services.
- Messages and inquiries you submit through our contact, catering, careers, or franchise forms.
- Your preferences, such as newsletter subscriptions and favorite flavors.
Information we collect automatically
- Device and browser information, IP address, and general location.
- Usage data such as pages viewed and links clicked, collected through cookies and similar technologies.
How We Use Your Information
- To process and fulfill your orders and catering requests.
- To respond to your questions, applications, and inquiries.
- To send newsletters, promotions, and updates you have asked to receive.
- To improve our website, products, and customer experience.
- To comply with legal obligations and protect against fraud.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, understand how our site is used, and support marketing efforts. You can control cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business — for example, payment processors, shipping and fulfillment partners, email service providers, and analytics tools — and only to the extent needed to perform those services. We may also disclose information when required by law.
Data Retention & Security
We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your Choices & Rights
- You may unsubscribe from marketing emails at any time using the link in each message.
- You may request access to, correction of, or deletion of your personal information.
- Depending on where you live, you may have additional rights under applicable privacy laws.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may also be communicated through our website or email.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Snelgrove Ice Cream
905 N Main St D6, North Salt Lake, UT 84054
privacy@snelgroveicecream.com